Frequently Asked Questions:

Digital Requisitions

  • Why are we transitioning to digital requisitions?

  • We are making this transition to improve efficiency, reduce errors that delay results and provide a faster, more streamlined process for submitting requisitions.

  • How do I access the digital requisition?

  • You can access the form by scanning the QR code included in your materials with your smartphone or tablet. Alternatively, you can visit the link directly: https://acutisdiagnostics.formstack.com/forms/home_health_requisition.

  • What is a Host Code, and where do I find it?

  • A host code is set up at the Acutis level and is a unique code for your agency. This allows less information to be included on the digital requisition, in turn, saving you time by not writing your agency full address, phone, and fax.

  • Your host code can be located on any of the informational cards in each specimen kit. If you need assistance locating, please contact Kelsey Leffew (865-293-6264), Jacob Johnson (865-804-4166), or Acutis at (xxx-xxx-xxxx).

  • What device can I use to access the form?

  • The form is compatible with any device that has internet access, including smartphones, tablets, laptops and desktop computers.

  • Can I still use paper requisition forms?

  • Yes, a small number of paper requisitions will be included in your re-stocked supplies for the next 2-3 months during the transition. However, we do encourage you to try the digital version for it’s benefits

  • What happens if I make a mistake on the digital form?

  • The form includes built-in validation to minimize errors, but we do know mistakes happen! If you need to make a change after the submission, please email the changes to Kelsey at KLeffew@Acutis.com, Jacob at JJohnson@Acutis.com or CSM@Acutis.com.

  • Is the digital requisition secure?

  • Yes, the digital form complies with HIPAA regulations and uses secure transmission methods to protect patient information.

  • What should I do if I have trouble accessing the digital form?

  • If you encounter issues:

  • Ensure your device is connected to the internet.

  • Try a different device or browser.

  • Contact our support team for assistance.

  • How do I know my requisition was submitted successfully?

  • After submission, you will see a confirmation message on your screen.

  • How do I order additional supplies?

  • You can order supplies at our website. www.MolSol.org/SupplyRequest

  • Will there be training provided for using the digital requisition?

  • Yes! We offer a short video tutorial that you can access at this link. For additional training, please email Kelsey (KLeffew@acutis.com) or Jacob (JJohnson@Acutis.com)